Customer relationship management : concepts and technologies / Francis Buttle.
By: Buttle, Francis.
Publisher: Oxford : Butterworth-Heinemann, c2009Edition: 2nd ed.Description: [xxi], 500 p. : ill. ; 25 cm.ISBN: 9781856175227; 1856175227.Subject(s): Customer relations -- ManagementDDC classification: 658.812| Item type | Current location | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | SKOLKOVO Library Shelves | HF5415.5 .B88 (Browse shelf) | 1 | Available | 2000001575 |
Total holds: 0
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
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