Negotiation genius : how to overcome obstacles and achieve brilliant results at the bargaining table and beyond / Deepak Malhotra, Max H. Bazerman.
By: Malhotra, Deepak
.
Contributor(s): Bazerman, Max H.
Publisher: New York, N.Y. : Bantam Books, 2007Description: 343 p. ; 24 cm.ISBN: 9780553804881 (hardcover).Subject(s): Negotiation in business | Negotiation | Miscommunication | Interpersonal communication -- Moral and ethical aspects | Conflict managementDDC classification: 658.4/052 Online resources: Table of contents only | Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Includes bibliographical references and index.
Becoming a negotiation genius. The negotiator's toolkit; Claiming value in negotiation; Creating value in negotiation; Investigative negotiation -- Negotiating rationally. When rationality fails: biases of the mind; When rationality fails: biases of the heart; Negotiating rationally in an irrational world -- Negotiating in the real world. Strategies of influence; Blind spots in negotiation; Confronting lies and deception; Recognizing and resolving ethical dilemmas; Negotiating from a position of weakness; When negotiations get ugly: dealing with irrationality, distrust, anger, threats, and ego; When not to negotiate; Putting it into practice -- Glossary.
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