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Airline choices for the future : from alliances to mergers / Kostas Iatrou and Mauro Oretti.
by Iatrou, Kostas, 1974- | Oretti, Mauro. Publisher: Aldershot ; Burlington, VT. : Ashgate, 2007Availability: Items available for loan: SKOLKOVO Library [Call number: HE9780 .I27] (1).
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The airline industry : challenges in the 21st century / Alessandro Cento.
by Cento, Alessandro. Publisher: Heidelberg : Physica-Verlag, c2009Availability: Items available for loan: SKOLKOVO Library [Call number: HE9780 .C46] (1).
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Airline marketing and management / Stephen Shaw.
by Shaw, Stephen, 1950-. Edition: 6th ed.Publisher: Burlington, VT : Ashgate, c2007Online access: Table of contents only Availability: Items available for loan: SKOLKOVO Library [Call number: HE9781 .S35] (1).
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Airline network development in Europe and its implications for airport planning / Guillaume Burghouwt.
by Burghouwt, Guillaume. Publisher: Aldershot, Hampshire, England ; Burlington, VT : Ashgate, c2007Online access: Table of contents only Availability: Items available for loan: SKOLKOVO Library [Call number: TL725.3.P5 B87] (1).
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Air transportation : a management perspective / John G. Wensveen.
by Wensveen, J. G | Wells, Alexander T. Air transportation. Edition: 6th ed.Publisher: Aldershot ; Burlington, VT : Ashgate, 2007Availability: Items available for loan: SKOLKOVO Library [Call number: HE9781 .W45] (1).
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Deregulation and competition : lessons from the airline industry / Jagdish N. Sheth ... [et al.].
by Sheth, Jagdish N. Publisher: New Delhi : Thousand Oaks, Calif. : Response Books ; Sage Publications, 2007Online access: Publisher description | Table of contents only Availability: Items available for loan: SKOLKOVO Library [Call number: HE9774 .S44] (1).
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Do the right thing : how dedicated employees create loyal customers and large profits / James F. Parker.
by Parker, James F. (James Francis), 1947-. Publisher: Upper Saddle River, N.J. : Wharton School Pub., c2008Online access: Table of contents only Availability: Items available for loan: SKOLKOVO Library [Call number: HE9803.S68 P37] (1).
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Flying high in a competitive industry : secrets of the world's leading airline / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
by Heracleous, Loizos Th | Wirtz, Jochen | Pangarkar, Nitin. Edition: Rev. ed.Publisher: Singapore ; London : McGraw-Hill, c2009Availability: Items available for loan: SKOLKOVO Library [Call number: HE9764.76.S56 H47] (1).
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Flying off course : airline economics and marketing / Rigas Doganis.
by Doganis, Rigas. Edition: 4th ed.Publisher: London ; New York : Routledge, 2010Availability: Items available for loan: SKOLKOVO Library [Call number: HE9780 .D64] (1).
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Moments of truth / Jan Carlzon.
by Carlzon, Jan. Publisher: New York : Perennial Library, 1989, c1987Availability: Items available for loan: SKOLKOVO Library [Call number: HE9860.S28 C37] (1).
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The future of pricing : how airline ticket pricing has inspired a revolution / E. Andrew Boyd.
by Boyd, E. Andrew. Edition: 1st ed.Publisher: New York : Palgrave Macmillan, 2007Online access: Contributor biographical information | Table of contents only | Publisher description | Table of contents Availability: Items available for loan: SKOLKOVO Library [Call number: HE9783.5 .B69] (1).
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Поступай правильно : Как преданность работников приносит прибыль и постоянных клиентов / Джеймс Паркер.
by Джеймс Паркер, 1947-. Publisher: Москва : Символ-Плюс., c2008Online access: Table of contents only Availability: Items available for loan: SKOLKOVO Library [Call number: HE9803.S68 P37 2008] (1).
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Обнаженный бизнес Ричард Брэнсон
by Ричард Брэнсон. Publisher: Москва : Эксмо, 2011Availability: Items available for loan: SKOLKOVO Library [Call number: HC252.5.B73 B73] (1).
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Сотрудники на всю жизнь : Уроки лояльности от Southwest Airlines / Лорэйн Грабс-Уэст.
by Грабс-Уэст, Лорэйн. Publisher: Москва : Манн, Иванов, Фербер, c2008Availability: Items available for loan: SKOLKOVO Library [Call number: HF5549.5.M63 G1] (1).
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Confronting mistakes : lessons from the aviation industry when dealing with error /
by Hagen, Jan U. Online access: Click here to access online Availability: Items available for loan: SKOLKOVO Library [Call number: HE9780.H32] (1).
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Losing my virginity : the autobiography /
by Branson, Richard. Publisher: London : Virgin Pub., 1998Availability: No items available Checked out (1).
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