Безупречный сервис / Ари Вайнцвейг.
By: Ари Вайнцвейг.
Publisher: Москва : Добрая Книга, 2006Description: 152 p. : ill. ; 20 cm.ISBN: 9785981240898.Subject(s): Customer services | Consumer satisfactionDDC classification: 658.8/12Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
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Book | SKOLKOVO Library Shelves | Not Tagged | HF5415.5 .W445 (Browse shelf) | Available | 2000003456 |
Total holds: 0
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HF5415.5 .S885 Who's your Gladys? : | HF5415.5 .U73 2005 Не просто отношения-защита : | HF5415.5 .V396 2011 The thank you economy / | HF5415.5 .W445 Безупречный сервис / | HF5415.5 .W64 Бережливое обеспечение: | HF5415.52 .B37 2008 Жалоба как подарок: | HF5415.525 .C43 Inspire! : |
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