Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann.
By: Becker, Ethan F.
Contributor(s): Wortmann, Jon.
Publisher: New York : McGraw-Hill, c2009Description: viii, 232 p. ; 23 cm.ISBN: 9780071625029; 007162502X.Subject(s): Communication in management | Business communicationDDC classification: 658.4/5
Contents:
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
Item type | Current location | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Book | SKOLKOVO Library Shelves | HD30.3 .B415 (Browse shelf) | 1 | Available | 2000000144 |
Total holds: 0
Browsing SKOLKOVO Library Shelves , Shelving location: Shelves Close shelf browser
HD30.29 .R628 Know what you don't know : | HD30.3 .A33 Effective communication : | HD30.3 .A73 Corporate communication / | HD30.3 .B415 Mastering communication at work : | HD30.3 .C46 The knowing organization : | HD30.3 .C667 Corporate communication : | HD30.3 .C86 Managing sticky situations at work : |
Includes index.
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
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