SKOLKOVO Library

SKOLKOVO School of Management

Creating & delivering your value proposition : (Record no. 2029)

000 -LEADER
fixed length control field 01427cam a2200349 a 4500
001 - CONTROL NUMBER
control field 2009019109
003 - CONTROL NUMBER IDENTIFIER
control field DLC
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090515s2009 enka b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2009019109
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBA971535
Source bnb
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 015331711
Source Uk
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780749455125
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0749455128
050 04 - CLASS MARK
Class Mark HF5415.5
100 1# - MAIN ENTRY--PERSONAL NAME
Personal author Barnes, Cindy,
245 10 - TITLE STATEMENT
Title Creating & delivering your value proposition :
Subtitle managing customer experience for profit /
246 3# - VARIANT TITLE
Title Creating and delivering your value proposition
260 ## - PUBLICATION INFORMATION
Place of publication London ;
-- Philadelphia :
Publisher Kogan Page,
Date 2009.
300 ## - PHYSICAL DESCRIPTION
Physical description xvi, 213 p. :
650 #0 - SUBJECT HEADINGS
Subject term Customer relations.
650 #0 - SUBJECT HEADINGS
Subject term Value.
650 #0 - SUBJECT HEADINGS
Subject term Value added.
700 1# - ADDED PERSONAL NAME
Added personal author Blake, Helen,
700 1# - ADDED PERSONAL NAME
Added personal author Pinder, David,
856 42 - ONLINE RESOURCE
Uniform Resource Identifier http://www.loc.gov/catdir/enhancements/fy1005/2009019109-b.html
856 42 - ONLINE RESOURCE
Uniform Resource Identifier http://www.loc.gov/catdir/enhancements/fy1005/2009019109-d.html
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent location Current location Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Copy number Cost, replacement price Price effective from Koha item type
        SKOLKOVO Library SKOLKOVO Library Shelves 2010-08-09 Coutts 29.81 HF5415.5 .B36823 2000002106 2012-02-01 1 29.81 2010-08-09 Book