Barnes, Cindy, 1961-
Creating & delivering your value proposition : managing customer experience for profit / Creating and delivering your value proposition Cindy Barnes, Helen Blake, David Pinder. - London ; Philadelphia : Kogan Page, 2009. - xvi, 213 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780749455125 0749455128
2009019109
GBA971535 bnb
015331711 Uk
Customer relations.
Value.
Value added.
HF5415.5 / .B36823 2009
658.8/12
Creating & delivering your value proposition : managing customer experience for profit / Creating and delivering your value proposition Cindy Barnes, Helen Blake, David Pinder. - London ; Philadelphia : Kogan Page, 2009. - xvi, 213 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780749455125 0749455128
2009019109
GBA971535 bnb
015331711 Uk
Customer relations.
Value.
Value added.
HF5415.5 / .B36823 2009
658.8/12
