SKOLKOVO Library

SKOLKOVO School of Management

Strategic customer management : (Record no. 1720)

000 -LEADER
fixed length control field 00983aam a2200265 a 4500
001 - CONTROL NUMBER
control field 2008046091
003 - CONTROL NUMBER IDENTIFIER
control field DLC
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 081110s2009 enka b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2008046091
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780199544509
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0199544506
050 04 - CLASS MARK
Class Mark HF5415
100 1# - MAIN ENTRY--PERSONAL NAME
Personal author Piercy, Nigel.
245 10 - TITLE STATEMENT
Title Strategic customer management :
Subtitle strategizing the sales organization /
260 ## - PUBLICATION INFORMATION
Place of publication Oxford ;
-- New York :
Publisher Oxford University Press,
Date 2009.
300 ## - PHYSICAL DESCRIPTION
Physical description xvi, 321 p. :
650 #0 - SUBJECT HEADINGS
Subject term Customer relations
650 #0 - SUBJECT HEADINGS
Subject term Customer services.
700 1# - ADDED PERSONAL NAME
Added personal author Lane, Nikala.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent location Current location Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Copy number Cost, replacement price Price effective from Koha item type
        SKOLKOVO Library SKOLKOVO Library Shelves 2010-07-16 Coutts 25.55 1 1 HF5415 .P54 2000000303 2012-02-01 2011-06-07 1 25.55 2010-07-16 Book