Piercy, Nigel.
Strategic customer management : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. - Oxford ; New York : Oxford University Press, 2009. - xvi, 321 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780199544509 0199544506
2008046091
Customer relations--Management.
Customer services.
HF5415 / .P54 2009
658.812
Strategic customer management : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. - Oxford ; New York : Oxford University Press, 2009. - xvi, 321 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780199544509 0199544506
2008046091
Customer relations--Management.
Customer services.
HF5415 / .P54 2009
658.812
