000 -LEADER |
fixed length control field |
01087pam a2200289 4500 |
001 - CONTROL NUMBER |
control field |
013113134 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
050207s2006 enka f b 001 0 eng |
015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
National bibliography number |
GBA514340 |
Source |
bnb |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
ISBN |
9780470091166 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
ISBN |
0470091169 |
050 04 - CLASS MARK |
Class Mark |
HD9980.5 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal author |
Kasper, Hans. |
245 10 - TITLE STATEMENT |
Title |
Services marketing management : |
Subtitle |
a strategic perspective / |
250 ## - EDITION |
Edition statement |
2nd ed. |
260 ## - PUBLICATION INFORMATION |
Place of publication |
Chichester : |
Publisher |
John Wiley, |
Date |
2006. |
300 ## - PHYSICAL DESCRIPTION |
Physical description |
xvii, 554 p. : |
500 ## - GENERAL NOTE |
General note |
Previous ed.: 1999 ; (subtitled: an international perspective) |
650 #0 - SUBJECT HEADINGS |
Subject term |
Service industries |
650 #0 - SUBJECT HEADINGS |
Subject term |
Service industries |
700 1# - ADDED PERSONAL NAME |
Added personal author |
Helsdingen, Piet van. |
700 1# - ADDED PERSONAL NAME |
Added personal author |
Gabbott, Mark. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |