SKOLKOVO Library

SKOLKOVO School of Management

Service management : (Record no. 1637)

000 -LEADER
fixed length control field 01075aam a2200265 a 4500
001 - CONTROL NUMBER
control field 0071263462
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 071030s2008 nyua e b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780071263467
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0071263462
050 04 - CLASS MARK
Class Mark HD9980.5
100 1# - MAIN ENTRY--PERSONAL NAME
Personal author Fitzsimmons, James A.
245 10 - TITLE STATEMENT
Title Service management :
Subtitle operations, strategy, information technology.
250 ## - EDITION
Edition statement 6th ed., International ed. /
260 ## - PUBLICATION INFORMATION
Place of publication New York ;
-- London :
Publisher McGraw-Hill,
Date 2008.
300 ## - PHYSICAL DESCRIPTION
Physical description xvii, 537 p. :
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Series Title McGraw-Hill/Irwin series operation management
500 ## - GENERAL NOTE
General note Previous ed.: 2006.
650 #0 - SUBJECT HEADINGS
Subject term Service industries
700 1# - ADDED PERSONAL NAME
Added personal author Fitzsimmons, Mona J.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and indexes.
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent location Current location Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Copy number Cost, replacement price Price effective from Koha item type
        SKOLKOVO Library SKOLKOVO Library Shelves 2010-07-16 Coutts 41.24 HD9980.5 .F549 2000000077 2012-02-01 1 41.24 2010-07-16 Book