SKOLKOVO School of Management

Syed, Imran.

Wowability : how to achieve it & why it matters / At head of title: Wow Imran Syed. - Singapore ; Hoboken, NJ : John Wiley & Sons (Asia), 2008. - xiii, 240 p. : ill. ; 23 cm.

Includes bibliographical references (p. 219-234) and indexes.

9780470822890 0470822899

2009509012


Brand name products--Management.
Branding (Marketing)
Customer relations.

HF5415 / S94 2008

658.8/27