SKOLKOVO School of Management

Solomon, Michael R.

The truth about what customers really want / Michael R. Solomon. - Harlow : Pearson Prentice Hall, 2009. - x, 207 p. ; 22 cm.

Originally published: Harlow: Financial Times Prentice Hall, 2008.

Includes bibliographical references.

9780273726975 0273726978


Consumer behavior.
Consumers--Attitudes.
Customer relations.

HF5415.32 / .S63 2009

658.8'342