000			03052cam a22003138i 4500
001			19129849
005			20170619152125.0
008			160607s2017 mau 000 0 eng c
010			_a 2016026317
020			_a9781633691100 _q(hardcover)
040			_aMH/DLC _beng _erda _cMH
042			_apcc
050	0	0	_aHD62.65 _b.G37 2017
082	0	0	_a658.4/6 _223
100	1		_aGardner, Heidi K., _eauthor.
245	1	0	_aSmart collaboration : _bhow professionals and their firms succeed by breaking down silos / _cHeidi Gardner.
263			_a1701
300			_apages cm
505	0		_aIntroduction: Why collaborate? -- Collaboration helps the firm do business better -- Collaboration helps the firm recruit, retain, and grow the right people -- Collaboration and the solo specialist -- The seasoned collaborator -- Collaboration and the contributor -- Collaboration for ringmasters -- Collaboration: a look sideways -- Collaboration: yes, your clients care.
520			_aMany professional service firms today face a serious dilemma. Clients are demanding more sophisticated service for complex problems that can only be delivered by interdisciplinary teams of experts. No one consultant or lawyer--or even one functional group--can guide a client through today's challenges, which often span technological, regulatory, economic, and environmental issues on an increasingly global scale. The problem is, most firms have narrowly defined practice areas and partners with specialized expertise. These siloed experts are often "stars" who have built their reputations and client rosters independently, not by working with peers. What's more, most firms have grown so large and so fast that their members can't even know--let alone trust--their colleagues around the world. In Smart Collaboration, Heidi Gardner shows that a much more profitable--albeit difficult--path is to push the firm toward cross-partner collaboration. Gardner, a former McKinsey consultant and Harvard Business School professor, now a fellow at Harvard Law School, has spent over a decade conducting an in-depth study of more than a dozen global professional service firms. In a research tour de force, she brings together time sheet records, financial information, and personnel records--literally millions of data points--to uncover the effect of interdisciplinary teamwork in the professional services field. The result: conclusive proof that collaboration pays, both for employees and for their firms. Moving group by group through the ranks of a typical firm, she offers powerful prescriptions for how leaders can foster collaboration, move to higher-end and higher-margin work, increase client satisfaction, attract and retain top-caliber talent, and improve their bottom line.--
650		0	_aProfessional corporations.
650		0	_aCooperation.
650		0	_aInstitutional cooperation.
650		0	_aGlobalization.
650		0	_aInterdisciplinary approach to knowledge.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK
999			_c3509 _d3509