000 | 01332aam a2200277 a 4500 | ||
---|---|---|---|
001 | 13391901 | ||
005 | 20120907090114.0 | ||
008 | 031103s2004 maua b 001 0 eng | ||
010 | _a 2003024059 | ||
020 | _a9781591391340 | ||
020 | _a1591391342 | ||
040 |
_aDLC _cDLC _dDLC _dJSS |
||
050 | 0 | 4 |
_aHD30.28 _b.K35443 2004 |
082 | 0 | 0 |
_a658.4012 _222 |
100 | 1 | _aKaplan, Robert S. | |
245 | 1 | 0 |
_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton. |
260 |
_aBoston : _bHarvard Business School Press, _cc2004. |
||
300 |
_axviii, 454 p. : _bill. ; _c25 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations. | |
650 | 0 | _aStrategic planning. | |
650 | 0 |
_aIntangible property _xManagement. |
|
650 | 0 | _aHuman capital. | |
650 | 0 | _aManagement. | |
700 | 1 |
_aNorton, David P., _d1941- |
|
999 |
_c3011 _d3011 |