| 000 | 00983aam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 2008046091 | ||
| 003 | DLC | ||
| 005 | 20090325143927.0 | ||
| 008 | 081110s2009 enka b 001 0 eng | ||
| 010 | _a 2008046091 | ||
| 020 | _a9780199544509 | ||
| 020 | _a0199544506 | ||
| 040 |
_aDLC _cDLC _dUK-RwCLS |
||
| 050 | 0 | 4 |
_aHF5415 _b.P54 2009 |
| 082 | 0 | 0 |
_a658.812 _222 |
| 100 | 1 | _aPiercy, Nigel. | |
| 245 | 1 | 0 |
_aStrategic customer management : _bstrategizing the sales organization / _cNigel F. Piercy and Nikala Lane. |
| 260 |
_aOxford ; _aNew York : _bOxford University Press, _c2009. |
||
| 300 |
_axvi, 321 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. |
|
| 650 | 0 | _aCustomer services. | |
| 700 | 1 | _aLane, Nikala. | |
| 952 |
_w2010-07-16 _p2000000303 _v25.55 _r2012-02-01 _40 _eCoutts _00 _bSKOLKOVO _m1 _10 _oHF5415 .P54 _d2010-07-16 _t1 _70 _cSHE _g25.55 _yBK _s2011-06-07 _l1 _aSKOLKOVO |
||
| 999 |
_c1720 _d1720 |
||