SKOLKOVO School of Management

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1. Scoring points : how Tesco continues to win customer loyalty / Clive Humby, Terry Hunt and Tim Phillips.

by Humby, Clive | Hunt, Terry, 1955- | Phillips, Tim, 1967-.

Edition: 2nd ed.Publisher: London : Kogan Page, 2008Availability: Items available for loan: SKOLKOVO Library [Call number: HF5415.525 .H86] (1).
2. Tescopoly : how one shop came out on top and why it matters / Andrew Simms.

by Simms, Andrew.

Publisher: London : Constable, 2007Availability: Items available for loan: SKOLKOVO Library [Call number: HF5469.23.G72 S56] (1).
3. Набирая очки : как розничная сеть супермаркетов Tesco выиграла битву за лояльного покупателя / Клайв Хамби, Терри Хант и Тим Филлипс.

by Клайв Хамби | Терри Хант, 1955- | Тим Филлипс, 1967-.

Publisher: Днепропетровск ; Баланс Бизнес Букс, 2006Online access: Table of contents only | Publisher description | Contributor biographical information Availability: Items available for loan: SKOLKOVO Library [Call number: HF5415.525 .H85] (1).