SKOLKOVO Library catalog › Results of search for '(su:{Consumer satisfaction.}) and su-to:Customer loyalty. and su-to:Consumer satisfaction.'

Your search returned 2 results.

	1.	Книга о настоящей прибыли и реальном росте / Фред Райхельд. by Райхельд Фред. Publisher: Москва : Поколение, 2007Online access: Table of contents Availability: Items available for loan: SKOLKOVO Library [Call number: HF5415.5 .R439 ] (1).
	2.	Кто увел моего клиента? : Выигрышные стратегии формирования и поддержания лояльности клиентов / Харви Томпсон. by Томпсон, Харви. Publisher: Москва : Вильямс, c2005Other title: Winning strategies for creating and sustaining customer loyalty.Availability: Items available for loan: SKOLKOVO Library [Call number: HF5415.525 .T49 2004] (1).

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