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The intention economy : when customers take charge / Doc Searls.

By: Searls, Doc.
Publisher: Boston, Mass. : Harvard Business Review Press, c2012Description: xiv, 302 p. ; 25 cm.ISBN: 9781422158524 (alk. paper); 1422158527 (alk. paper).Subject(s): Customer relations | Customer services | Consumers' preferences | New productsDDC classification: 658.8/342
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Book SKOLKOVO Library
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Not Tagged HF5415.5 .S448 2012 (Browse shelf) Available 2000004389
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Includes bibliographical references and index.

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