Сервис, ориентированный на бренд : новое конкурентное преимущество / Джанелл Барлоу, Пол Стюарт.
By: Джанелл Барлоу
.
Contributor(s): Пол Стюарт.
Publisher: Москва : Олимп-Бизнес, c2006Description: 271 p. : ill. ; 24 cm.ISBN: 9785969300187.Subject(s): Customer services | Business names | Brand name productsDDC classification: 658.8/12 Online resources: Publisher description | Contributor biographical information
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | SKOLKOVO Library Shelves | Not Tagged | HF5415.5 .B3667 (Browse shelf) | Available | 2000003385 |
Total holds: 0
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| HF5415.335 .B37 Просто лучше : | HF5415.335 .D46 Satisfaction : | HF5415.335 .H553 How to measure customer satisfaction / | HF5415.5 .B3667 Сервис, ориентированный на бренд : | HF5415.5 .B36823 Creating & delivering your value proposition : | HF5415.5 .B375 2011 Beyond the familiar : | HF5415.5 .B528 Горячие поклонники : |
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