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The benchmarking book : a how-to-guide to best practice for quality managers and practitioners / Tim Stapenhurst.

By: Stapenhurst, Tim.
Publisher: Oxford : Butterworth-Heinemann, 2009Edition: 1st ed.Description: xli, 454 p. : ill. ; 23 cm.ISBN: 9780750689052; 0750689056.Subject(s): Benchmarking (Management)DDC classification: 658.4013
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Book SKOLKOVO Library
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HD62.15 .S73 (Browse shelf) 1 Available 2000000787
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Includes bibliographical references and index.

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