SKOLKOVO School of Management

Federman, Brad, 1968-

Employee engagement : a roadmap for creating profits, optimizing performance, and increasing loyalty / Brad Federman. - 1st ed. - San Francisco : Jossey-Bass, c2009. - xiv, 242 p. : ill. ; 24 cm.

Includes bibliographical references and index.

The case for employee engagement : connections versus transactions -- It's not just the manager, stupid! -- Measure twice, cut once -- Thanks for the gift -- It boils down to two things -- They lost the game on turnovers -- Bring them on -- Engaging leaders, engaging cultures -- How much can you bench? -- What is your MPV? -- Eye of the customer -- Reaping the rewards.

9780470388150 0470388153

2009017416


Employee motivation.
Management--Employee participation.
Employees--Attitudes.

HF5549.5.M63 / F43 2009

658.3/14