SKOLKOVO School of Management

Brinkman, Rick.

Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York ; London : McGraw Hill, c2006. - xiii, 108 p. : ill. ; 21 cm.

9780071463331 007146333X


Interpersonal relations.
Communication in personnel management.
Interpersonal communication.
Conflict management.
Psychology, Industrial.

HF5549.5.C6 / B75 2006

658.3145