Hagen, Jan U.
Confronting mistakes : lessons from the aviation industry when dealing with error / - viii, 191 pages :
9781137276179 (hardback)
2013019076
Airlines
Errors.
Crisis management.
BUSINESS & ECONOMICS / Business Communication / General.
BUSINESS & ECONOMICS / Decision-Making & Problem Solving.
BUSINESS & ECONOMICS / Management.
BUSINESS & ECONOMICS / Industries / Transportation.
HE9780
Confronting mistakes : lessons from the aviation industry when dealing with error / - viii, 191 pages :
9781137276179 (hardback)
2013019076
Airlines
Errors.
Crisis management.
BUSINESS & ECONOMICS / Business Communication / General.
BUSINESS & ECONOMICS / Decision-Making & Problem Solving.
BUSINESS & ECONOMICS / Management.
BUSINESS & ECONOMICS / Industries / Transportation.
HE9780
