SKOLKOVO School of Management

Evans, James R. 1950-

The management and control of quality / James R. Evans, William M. Lindsay. - 4th ed. - Cincinnati, Ohio : South-Western College Pub., c1999. - 1 v. (various pagings) : ill. ; 26 cm. + 1 computer disk (3 1/2 in.)

Includes bibliographical references and index.


System requirements for accompanying computer disc: Windows.

0538882425

98003009


Quality control.
Total quality management.
Quality assurance.

TS156 / .E93 1999

658.5/62