SKOLKOVO School of Management

Марк Герзон

Лидерство через конфликт : как лидеры-посредники превращают разногласия в возможности Марк Герзон - Москва Манн, Иванов и Фербер c2008. - xii, 342 p. : ill. ; 25 cm. - Лидерство через конфликт .

Includes bibliographical references (p. [245]-263) and index.

pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.

9785902862727 9785902862727

2005030892


Conflict management.
Leadership.

HD42 / .G47 2006

658.4/092