SKOLKOVO School of Management

Fitz-enz, Jac.

The ROI of human capital : measuring the economic value of employee performance / Jac Fitz-enz. - 2nd ed. - New York : AMACOM, c2009. - xxiii, 312 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Human leverage -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- Human capital analysis : the leading edge of measurement -- Predictive analytics : leading indicators and intangible metrics -- How to measure and value improvement initiatives results -- Outsourcing : a new operating model? -- How to change the game -- Eleven principles, seven skills, and five metrics.

9780814413326 0814413323

2008050809

GBA8D4128 bnb

014836915 Uk


Human capital.
Productivity accounting.
Labor economics.

HD4904.7 / .R33 2009

658.15/226