SKOLKOVO School of Management

Kemp, Sid.

Quality management demystified / Sid Kemp. - New York ; London : McGraw-Hill, c2006. - xxii, 355 p. : ill. ; 24 cm. - Demystified series .

Includes bibliographical references (p. 337-339) and index.

9780071449083 0071449086


Quality control.

TS156 / .K4187 2006

658.4'013