SKOLKOVO School of Management

Goulston, Mark.

Just listen : discover the secret to getting through to absolutely anyone / Secret to getting through to absolutely anyone Mark Goulston ; foreword by Keith Ferrazzi. - New York : American Management Association, c2010. - xix, 234 p. : ill. ; 24 cm.

Includes index.

9780814414033 0814414036

2009014386


Business communication.
Interpersonal communication.

HF5718 / .G68 2010

650.1/3 658.45